The Access and Support Program is a free and person-centred service offering short-term, individual support to eligible people of Italian background and their carers to understand, access and negotiate the range of services available through the Commonwealth Home Support Program.

As part of this service, CO.AS.IT.:

  • provides information on Commonwealth Home Support Program and community support services available to older Italians living in the inner North and inner West Metropolitan Regions
  • offers assistance in making contact with the My Aged Care contact centre and provides support throughout the registration and eligibility screening process
  • offers assistance in dealing with the Regional Assessment Service and Aged Care Assessment Team during the assessment process
  • works in partnership with other agencies involved and people who support you such as family members, friends, your community, your doctor and other health professionals

The CO.AS.IT. advantage

CO.AS.IT. provides a culturally specific service geared towards addressing the needs of the Italian-Australian community. We understand Italian-specific tradition, culture and way of doing things. The individual care plan is guided by the needs and wishes of the person needing care and, if applicable, their primary carers. All program coordinators have knowledge of the Italian language (and dialects) in order to best facilitate communication and understanding.

Enquiries and referrals

For program specific information or to make a referral please contact the CO.AS.IT. Access and Support Worker, phone (03) 9349 9025 (available Monday to Thursday) or complete the online enquiry form.


Our staff listen to you and take your needs and wants very seriously.


All our personnel speak Italian and most speak an additional dialect.

Culturally aware

We understand the specific cultural needs, starting with meals.

Flexible and personable

We work with you and/or your loved one to promote the needs that matter most.
A rewarding experience
Do you have some spare time and are looking for a rewarding pursuit? Consider joining our Visitation Program.
Social groups
Join a local social club
There are numerous Italian social clubs in and around Melbourne. Get active, join the fun and make new friends!
Social club
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Subscribe to our regular newsletter (in Italian) and stay up-to-date with information valuable to seniors and those needing care services.
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